The Menu block displays a horizontal list of labelled links within a template. Each menu item has its own label, action type, and destination. Menu items adjust automatically based on the width of the template column they are placed in.
Menu blocks are commonly used for navigation-style templates, multi-link footers, or any situation where you want to present recipients with a set of clearly labelled link choices.
Before you start
Review the following before working with the Menu block.
The Menu block must be placed inside a column within a Columns row. It cannot be added directly to the canvas.
Each menu item must have a label and a configured destination. Items without a link will be flagged by the Audit tool.
Menu items display horizontally and reflow based on the template width. Test your template on mobile before publishing.
Add a Menu block
In an email template
Follow the steps below to add a Menu block to an email template.
From the left navigation menu, click Campaign Management Tools.
Click Channels, then click Emails.
Open the template you want to edit and click Designer.
Click the Content tab in the right-side panel.
Drag the Menu block from the panel into a column in the canvas.
Click the block to select it. The right-side panel updates to show the Menu settings with a default set of menu items.
In a landing page template
Follow the steps below to add a Menu block to a landing page template.
From the left navigation menu, click Campaign Management Tools.
Click Components, then click Landing Pages.
Open the template you want to edit and click Designer.
Click the Content tab in the right-side panel.
Drag the Menu block from the panel into a column in the canvas.
Click the block to select it. The right-side panel updates to show the Menu settings with a default set of menu items.
Add and configure menu items
The Menu Items section in the right-side panel contains the configuration for each individual menu item.
Add a menu item
Follow the steps below to add a new menu item.
Click the Menu block in the canvas to select it.
In the right-side panel under Menu Items, click the + button to add a new item.
Configure the new item using the steps below.
Configure a menu item
Follow the steps below to configure the label and action for a menu item.
Click the Menu block in the canvas to select it.
In the right-side panel under Menu Items, locate the item you want to configure.
Configure the fields described below.
Label: The display text for the menu item as it appears in the template.
Action Type: The type of action that occurs when a recipient clicks the item. Select from the following.
Open Website: Links to a URL. Enter the destination in the URL field.
Send Email: Opens a new email addressed to a specified email address.
Mobile Phone: Initiates a phone call when clicked on a mobile device.
URL: The destination URL, email address, or phone number depending on the selected Action Type.
Target: How the link opens when clicked.
Same Tab: Opens in the current browser tab.
New Tab: Opens in a new browser tab.
Personalization Links: Optionally select a personalization tag to dynamically generate the link URL based on recipient data.
Reorder menu items
Menu items can be reordered by dragging them within the Menu Items section. Click and hold the drag handle (grip icon) on the left side of an item and drag it to the desired position.
Remove a menu item
Follow the steps below to remove a menu item.
Click the Menu block in the canvas to select it.
In the right-side panel under Menu Items, locate the item you want to remove.
Click the delete (trash) icon on the right side of the item row.
Customise menu appearance
The menu appearance settings control the visual style of all items in the menu block, including font, color, size, and the separator between items.
Follow the steps below to customise the menu appearance.
Click the Menu block in the canvas to select it.
In the right-side panel, scroll to the menu appearance settings.
Configure the settings described below.
Font Family: The font used for the menu item labels.
Font Size: The size of the menu item text in pixels.
Font Weight: The weight of the menu item text (for example, Regular, Bold).
Color: The text color of the menu item labels.
Separator: The character or style used to visually separate menu items from each other.
Enable Display Conditions on a Menu block
Display Conditions allow the Menu block to be shown or hidden for specific recipients based on their profile data.
Follow the steps below to enable Display Conditions on a Menu block.
Click the Menu block in the canvas to select it.
In the inline block toolbar that appears above the block, click the checkmark icon. This enables Display Conditions for the block, and the Display Condition section becomes active at the top of the right-side panel.
Configure the condition to control which recipients see this menu.
📌 Note: Display Conditions are also referred to as Dynamic Content. Refer to the Template Designer – Display Conditions article for full guidance.
Duplicate or delete a Menu block
The inline block toolbar above the Menu block provides two additional options.
The copy icon duplicates the block, creating an identical copy immediately below it.
The trash icon deletes the block and all its items from the template.
Additional information
The following covers additional information about the Menu block.
Audit flags on menu items
The Audit tool flags menu items that have no URL or destination configured. Each item must have a populated URL, email address, or phone number in the URL field before publishing.
Menu item count and mobile rendering
There is no set maximum number of menu items. Menu items display horizontally and reflow based on the template column width. On narrow columns or mobile screens, a large number of items may wrap to multiple lines. Test your template before publishing.
Action types within a menu block
Each menu item is configured independently. One item can open a website, another can initiate an email, and another can trigger a phone call, all within the same Menu block.
Menu item order
Use the drag handle (grip icon) on the left side of each item in the Menu Items panel to drag items into the desired order. Items can be reordered at any time after they have been added.